Gateway flatscreen repair

This flatscreen model GWT-P42M303 shorted the 15v and I isolated it to pn 4921QP1002B. There are two of these driver hybrid thingees and one is shorted but finding parts seems to be a problem. Any ideas?

Reply to
dnatree
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I took a look at the part numbers here. These sound like proprietary numbers. The manufacture services these by board exchange. They don't service these at the component level.

If you call in for a board, I think they will not sell to you directly. They will tell you to bring or send the monitor to one of the factory authorized service reps.

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JANA
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"dnatree"  wrote in message 
news:56011e0d-a633-45d4-8c6d-651937498fdf@p25g2000pri.googlegroups.com...
This flatscreen model GWT-P42M303 shorted the 15v and I isolated it to
pn 4921QP1002B. There are two of these driver hybrid thingees and one
is shorted but finding parts seems to be a problem. Any ideas?
Reply to
JANA

Gateway does not even support out-of warranty repair. No factory service - nothing. If you call them they'll tell you to try to find some local service. Of course they don't sell parts or service literature, so "local service" is virtually impossible. These companies should be put out of business for these practices.

Mark Z.

Reply to
Mark D. Zacharias

"Mark D. Zacharias" wrote in news:xMDRj.860$ snipped-for-privacy@newssvr21.news.prodigy.net:

We need for more states or the feds to pass laws such as [quote from

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CALIFORNIA CODES CIVIL CODE SECTION 1792-1795.7

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92-1795.7 1792.1. Every sale of consumer goods that are sold at retail in this state by a manufacturer who has reason to know at the time of the retail sale that the goods are required for a particular purpose and that the buyer is relying on the manufacturer's skill or judgment to select or furnish suitable goods shall be accompanied by such manufacturer's implied warranty of fitness.

Products less than $100

1793.03. (a) Every manufacturer making an express warranty with respect to an electronic or appliance product described in subdivision (h), (i), (j), or (k) of Section 9801 of the Business and Professions Code, with a wholesale price to the retailer of not less than fifty dollars ($50) and not more than ninety-nine dollars and ninety-nine cents ($99.99), shall make available to service and repair facilities sufficient service literature and functional parts to effect the repair of a product for at least three years after the date a product model or type was manufactured, regardless of whether the three-year period exceeds the warranty period for the product.

Products over $100

(b) Every manufacturer making an express warranty with respect to an electronic or appliance product described in subdivision (h), (i), (j), or (k) of Section 9801 of the Business and Professions Code, with a wholesale price to the retailer of one hundred dollars ($100) or more, shall make available to service and repair facilities sufficient service literature and functional parts to effect the repair of a product for at least seven years after the date a product model or type was manufactured, regardless of whether the seven-year period exceeds the warranty period for the product [end quote]

Talk to your legislators.

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bz

please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.

bz+spr@ch100-5.chem.lsu.edu   remove ch100-5 to avoid spam trap
Reply to
bz

I found places that cannibalize units but they did not have the exact part number. I think it may be the same part as the board names are the same Y-SUS and the part numbers are almost the same but a panasonic board.

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Reply to
dnatree

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