I tried to post this once, but did not see it show up so i did it again.
I have three customer year 2003 ford factory E350 (3C2T-19B132AC) AM/FM/CASSETTE units in for repair all with the same problem. The rotary encoder/switch volume control is self destructing. This unit does not mount by its shaft, but mounts to the face PC board direct. So far, i have found NO source for ford parts now. Any one have a suggestions? If all else fails, its off to Ebay for a core hunt.
Bob NSE
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