Damaged Dell Flat Panel 2001FP, Dell says they don't repair flat panels

The monitor is the repair part for the computer system. I have yet to find any lcd monitor vendor that has any repair service available. They always exchange under warranty.

If the lcd panel is actually cracked, getting a hold of a spare lcd panel is typically difficult at best. The manufactures generally do not sell them individually.

There is no law requiring repair service be available. Only repair OR replacement during the warranty period for a warranty failure.

Do not forget that in many States electronics are now hazardous waste, even from the household and you cannot simply throw it away but will have to pay to have it properly disposed or recycled.

It sucks, but that's the way it is with a lot of stuff. That's part of the price for buying by mail. IF you broke the glass, trash it. If you didn't, call around local fixit shops or give it your your favorite computer geek to take apart. If you have to pay hourly rate to have it fixed, buy a new one.

If you'd bothered to say where you were located, someone might be able to direct you to a specific place...but...

mike

Hi...

Another possibility (if the display's indeed physically broken) is to seek out another that's broken beyond repair in another way. Perhaps LF (WTD) in your local newsgroups; perhaps e-bay) Make one good one out of two. :)

Ken

If the LCD panel is toast, and it probably is, that's 80% of the monitor's value. You'd probably be talking $100 or less difference between having it repaired (if you can find someone to do it) and buying a new one. Might as well accept that accidents happen, bite the bullet, and order a new one from Dell...

In case anyone wants to see some pictures of what happened ( and how ), I've put a summary on my site. The monitor still works and there is a picture at the end to prove it.

Brad Curfman

Brad Curfman wrote:

Brad Curfaman: I looked at the pictures..... sad story...... The LCD glass is broken... you will have to buy a replacement monitor..... the repair part (the LCD display) is the major item and the major cost... much like a picture tube in a CRT television. Not cost effective to repair. electrictiym . .

Scrap I'm sorry to say. The LCD panel itself has fractured so a new LCD assembly would be required, which is not a viable job. You could bung it on eBay for spares and you might get something for it (not much). It is absolutely not worth repairing though.

Dave

It's shot. I'd recommend buying another one of the exact same model, and keeping the old one for parts. The inverter and controller are still good.

Ebay ??!!? Are you people nuts ?

I now have a perfectly fine $562 USB hub sitting on my desk now. And it even comes with half of a 20" screen !!!

I'm sure I'll get a new one, just not in the next few days. I do have a

17" Samsung in my basement that isn't being used, so I could hock that on ebay as well and that fetch a little bit of funds.

But I'm still hoping the paypal donation link pans out. If everyone of my friends donated 50 cents, I'm sure I would get a few dollars...

Brad Curfman

Dave D wrote:

In message , Brad Curfman writes

Dude, forget the repair the panel is toast. As others have mentioned the glass is probably 80% of the value of the monitor if not more so it's just not economically viable to pay someone to strip, replace and test the unit if the glass is broken like yours is.

--
Clint Sharp

Definitely not worth fixing. The only 20" TFT LCD panel I show as available from any parts source has a parts price of $560 plus s&h. May or may not be the same one used in this monitor.

Best bet is to buy an exact model and keep this one for the backlights and inverters.

Best to just chuck it in a skip then ;O)

>

I would say 'bin it' as it will not be cost effective to repair it.

The only other thing I would suggest it for you to open it up yourself and see if there is anything obvious you could 'repair'. I don't know how those screen work but I imagine you could find out just looked actually.

I am guessing some of your liquid crystals have 'escaped' :O) Don't know how you would recapture them though :O|

Can you change the display at all by pressing on it?

Anyway you have nothing to lose by playing around with it.

A google on "LCD repair" won't do you any harm!!

I had this happen to my first laptop. I was devistated, but it was a cheapo laptop I bought for $60 at a police auction. There is no way to fix it without buying a new lcd panel. I can tell you from working on these things that there is not much else inside one of these except that pane of glass you see from the outside. Just a few wires and cables.

- Mike

cheapo

things

Keep an eye on ebay, sooner or later you might find a similar laptop with a fried motherboard or some other problem, I've fixed a couple that way by swapping parts around. As you say though there's no way to repair a cracked LCD panel, period. That's the only major component in the whole monitor and when you break it you buy a new monitor, end of story.