Had this HP laptop over a year. Been a pain with constant updates from windows and HP. I think the bios has been updated minimum 4 times. HP has an update program for the laptop. It been mostly a pain to use, and takes at least 5 minutes before yo can really start doing anything. I also have comcasts norton protect.
Lately on boot, blue screen, then constant retries. It seemed like it sometimes found out windows needed to repair itself and went to a screen. I also found you could get to the screen after safe mode boot, which fails, then goes to repair screen. It repairs after a long while and boots right up. It's a continuous motion.
I've run across things like, windows shut down improperly, and also a keyboard not found. HP diagnostics pass ok. I'm ready to go back to original configuration if necessary. I think it's basically a good machine. I think it's software.
I'd love to install my XP disk.
Greg