quality video

Good, bad, indifferent, amusing?

(I scanned the first quarter of the transcript, and it sounded better than average, but not outside the upper control limit.) ;)

Cheers

Phil Hobbs

--
Dr Philip C D Hobbs 
Principal Consultant 
ElectroOptical Innovations LLC / Hobbs ElectroOptics 
Optics, Electro-optics, Photonics, Analog Electronics 
Briarcliff Manor NY 10510 

http://electrooptical.net 
http://hobbs-eo.com

Quality Control has become a voodoo witch-doctor cult, yet another corporate parasite. SPC, Root Cause Analysis, PFMEA, 5 whys, 6 sigma,

8d [1], and the latest nonsense fad, Gage R&R. Do a few silly measurements and apply a ton of statistical math.

We get audited by customer QC teams who don't know what we make (I show them one), how many we make, or what is the field failure rate. They know nothing about electronics. They just want us to to do their statistical mumbo-jumbo.

We are probebly the best-quality electronics supplier for one big semiconductor company, and their QC people gave us an F for quality.

Actually, we don't care. It's a Scarlet Letter of pride, actually.

[1] they added step 0, so now it's actually 9D, but they still call it The Eight Disciplines.

--

John Larkin         Highland Technology, Inc 

lunatic fringe electronics

Somehow there's something slightly implausible about somebody claiming that they "are probebly the best-quality electronics supplier for one big semiconductor company". If they were that good, they'd know how to spell probably.

The Quality Control people might have run a spell-checker over the supporting documentation, and not bothered to go any further ...

Of course you don't care. You want fulsome praise, and anything less than that has to be shrugged off.

That's probably where the "best-quality electronics supplier" quote came from - the semiconductor company wanted something done, and the negotiator got told to lay the flattery on with a trowel.

--
Bill Sloman, Sydney