OT (Slightly) ZoneAlarm Problem

Tried their online help?

What browser?

What about cookie, images, popup etc. settings?

Mark L. Fergerson

Have you tried tinkering with the firewall settings? I set mine on "High" for both cases (off the top of my head I think it's Internet and Intranet, I'm at work right now and don't have it in front of me).

Then again, I use a dialup connection. When having my laptop talk to my desktop machine by wireless connection, they won't talk unless the firewall settings are either at "Medium" or "Low".

Then again, what do I know. I didn't write the software, and maybe even *I'm* using it wrong for the wireless connection.

The Madman

No. The main reason for having a software firewall is to block EGRESS traffic. XP's "firewall" doesn't filter outbound packets.

My current(and working) version is 5.5 something. I've heard that some versions didnt work well. What does the zone tab show? Go to a command prompt and type ipconfig /all , what does that say?

Cheers

If your using XP, isn't the built-in XP firewall enough? Software firewalls like Zone Alarm are generally troublesome. You don't say what sort of connection you have, but if your on a high-speed connection, use a hardware firewall. Dlink, Linksys, and others make nice little boxes. I see some DSL and cable modems have built-in firewalls these days. You can set outgoing blocks on ports

135-139 and 6660-6669 (TCP and UPD) which prevents some viruses calling outside your network and causing more problems for others or you.

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Mark

When you install it weren't you given a choice about how paranoid to be? If you select the most paranoid of the settings you can block everything on your computer from getting out to the Internet.

Under the Zonealarm Control Panel -> Firewall -> Main Tab -> slide the Internet Zone Security slider to "Medium". Do the same for "Program Control" -> Main -> "Program Control" Slider

Robert

Thanks to all for your responses. Ironically "Zonelabs.com" is one of the sites that I can't display with ZoneAlarm running. Most legititmate websites are unreachable. For example a Google search of "Tulips" results in the "Cannot display page" message, unless Zonealarm is disabled.

Jon

"Jon" skrev i en meddelelse news: snipped-for-privacy@g14g2000cwa.googlegroups.com...

"A website" meaning "Every website" or "A particular website (smut, of course)" - in the latter case Zonealarm probably works, in the first case the settings are wrong.

PS:

I use a separate Hardware firewall - having the all the defences in the one leaky basket that is windows is a waste of time and effort. Might as well not bother with firewalls in that setup - the intrusion will with 99% probability be via HTTP and after that you will not have a firewall anymore.

I'm using the free version, and I'll assume the paid version is similar enough for this to work.

When ZA blocks something it logs what it did and what program/process was doing the Bad Thing that triggered it.

Turn ZA on, and Open ZA's Control Center and click Alerts and Logs. In the Main tab, make sure Alert Events Shown is on and under advanced, that archiving is on.

Then try to access one of these "undisplayable" pages (set your browser window size so that ZA stays visible).

If an alert doesn't come up to tell you why ZA blocked the site, check the log to see what ZA did when you tried to access the page. You may need to look under both programs and firewall on the Alerts and Logs page.

It may be something as simple as an active-X or Java control, media player, or other plugin trying to fire up that you told ZA wasn't allowed to run on your machine via the internet. You may not be aware you so instructed ZA to do this; look at your settings under Program Control -> Programs.

Wait; is this _some_ websites, or _all_ websites? At the top of the Control Center is a padlock; is it open or closed? If closed, click the Main tab in Program Control and check your Automatic Internet Lock settings.

Mark L. Fergerson

Sounds like a virus.

Go here for a comprehensive, free virus scan.

I think it's really very good for free, without the overhead of a real-time virus scanner. They advertise their products on the results page without pop-ups.

Good luck.