My computer is slow, My son says latency is high.

Jun 13, 2020 25 Replies

Hint: Don't bet on anything if you're not certain of the problem. I would wager that the performance problem is caused by (in order from most likely):

  1. Accumulation of temporary files. I cleaned 8GB of temporary browser files from a customers machine last week. That's an all time record for me. I used Glary Utilities to do the cleaning.
  2. Presence of c:\windows.old from a previous upgrade. Typically, this directory tree is 30 GBytes big.
  3. Failing hard disk drive slowing down due to error correction. Use one of the S.M.A.R.T. utilities to detect a failing hard disk. Click on the SMART tab.
  4. Excessive software running in the background. You don't need multiple virus and malware scanners running all the time and stepping on each other. Go down the list of installed softare and uninstall anything you don't need, don't expect to need, or haven't used more than once.
  5. Lack of RAM. In my never humble opinion, 6GB minimum for Win 7,
8GB minimum for Win 8.1 and 10. 50% to 100% more if you're running a VM.

Umm... AdwCleaner Free is a stand alone program. In 8.0.5, there is a setting "automatically use the cloud database if available" which functions as an update mechanism. Both the free and paid versions are portable and do not require installation.

I've been a long time user of Malwarebytes Free, but have never bothered to try AdwCleaner. If found two "problems". ***** [ Preinstalled Software ] ***** Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT Preinstalled.SamsungSmartSwitch Folder C:\Users\JeffL\AppData\Roaming\SAMSUNG\SMART SWITCH PC The first is what I use to obtain HP specific updates for my HP desktop. The second is a copy program bundled with my former Samsung tablet. I would not consider either to be malware. I left them alone and did NOT add them to exclusions.

I then ran MalwareBytes Free 4.1.0. It took 12min 19sec to scan

257,000 items. Nothing found mostly because I had run it a few days ago and removed a few "extra" Chrome extensions.

Yep, it's quick. Fixing any damage take longer.

You suggested running it monthly. Instead, I suggest you INITIALLY run it daily. If you have any bad browsing habits or visit compromised web sites, it will show up very quickly. Once you eliminate bookmarks that point directly to compromised sites, and no further malware is detected, you can then switch to weekly, and then maybe bi-weekly. Monthly scans is too long because if you install or update too many programs during that month, Windoze System Restore might remove the oldest restore points, making recovery more difficult.

You can't "fix" malware. You can only quarantine, erase, or uninstall it.

Jeff Liebermann jeffl@cruzio.com 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558

Jeff, I appreciate your comments but my success supports my comments.

Fixing malware just means removing the Autoruns which infect your PC after getting installed in any of a couple of dozen well known locations. After that is cleaned and rebooted, they are dead files on disk, inactive just li ke your xx GB of junk cleaned are dormant and do not cause latency (but was tes time if BACKUP service is active).

File scanning takes a lot longer,

ADWCLEANER is the best "potential" quick-fix. ( if you don't like my advi ce ask the experts @

formatting link
I am still waiting for the triage results from MSINFO32.exe

Wireless is almost always slower than 1GB ethernet to router and multipat h dropouts on far-side of house is asking for gaming latency issues. But I thought this focus was for a PC that was slow for a long time.

If it runs fast in Safe Mode on wireless then we know the autoruns need to be managed better.

I also the SysInternals Tools such as autoruns.exe, Procmon, ProcExp, but t hose require expertise.

**Nothing** will be accomplished until a triage is done, which is why I req uested MSINFO32 so the *.NFO file could be analyzed via dropbox or email. ( 1MB)

Today I had a similiar situation. It's because of opera browser update.

It needs re-permissions from windows firewall, otherwise there will be some latency, potentially caused by it's update program.

But if you say your PC is generally slow, it's probably something else.

Probably too many windows services running and indexer and .net optimizer and stuff like that.

Try disabling those.

Good luck !, Bye, Skybuck.

[snip]

Also, try traceroute (tracert on Windows systems). The output is a lot more confusing, but it figures out the time delay in each hop between your system and the address you give it. A long delay between two nodes may indicate where the problem lies.

Paul Hovnanian mailto:Paul@Hovnanian.com ------------------------------------------------------------------ APL is a write-only language. I can write programs in APL, but I can't read any of them. -- Roy Keir

That is for a FASTPATH ADSL copper connection 18-22ms would be typical there. If it is s rural line like mine then the modem uses INTERLEAVING which makes error correction much more robust at the expense of ping time which doubles to 40ms with the odd 30ms if you are lucky.

Fibre to premises or coax cable would be somewhat faster usually Also, try traceroute (tracert on Windows systems). The output is a lot more

It is always worth trying a fixed numeric dotted quad like 8.8.8.8 in case it is actually a DNS lookup fault that is slowing things down.

Regards, Martin Brown

Mike

I can get 10ms ping to Toronto where I live and 65ms to Dallas steady.

If you want to find the root cause, close this thread and go elsewhere. This requires more expertise and feedback not easily done in thus USENET like forum.

Keep in mind AV suites and Windows can cause poor system responses from "excessive immune response and diagnostic tracing" So include your setup as a possible source of "malware". (anything with undesired preventable latency or function)

There are many diagnostic tools only as good as the person who knows how to analyze them. If you want any/more/my help just ask.

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