A response to my support question was answered with this appended.
By the way, we have this new process of checking our customer names using a restricted party screening tool below before supporting the customer.
Upon checking I found 3 records similar to your name, kindly give us your f ull legal name (includes middle name) so we can check it out again.
The process prohibits us from giving technical support until the customer i s cleared with this screening.
We would be needing this clearance if you have further question on this mat ter.
WTF??? So they won't provide support unless they can identify my precisely according to some web site I don't have an account with? Is this to confo rm with US requirements? I guess asking if they have LTspice compatible mo dels is potentially an ITAR violation...
What if my name happens to be the same as someone on the death list?
Wow.