I keep zapping serial ports on my HP ProLiant boxes. In one case, I had an external gadget that applied +12 to one pin, DSR or something, and I blew both serial ports before I figured out what was happening. In another case, what was probably a line spike or lightning strike (associated with a line brownout) took out a port that was connected to another gadget through a 40-foot cable.
The chip inside is a TI MAX3243, which rates its receiver pins at +-25 volts and 15KV ESD.
Anybody have experience or advice?
The part is located in a really bad place, so the whole computer would have to come apart to replace the chip. I'll just swap the whole box (just move my RAID drives, takes a minute or two) and use the zapped one somewhere that doesn't need RS232. I suppose I'll add 6-volt transzorbs on all the active pins to protect the ports in the future. The commercial RS232 protector dongles seem to be MOVs and are likely not to be trusted.
John