Re: Service?

Jan 12, 2010 1 Replies


I had occasion to visit the new Coffs Harbour Jaycar store, it is a nice


> shop well stocked and laid out probably comparable to the Gore Hill
> store. All I wanted was a 9 pin "D" connector and a MAX232. The
> connector was no problem, I just rocked up to the bin, but all the
> semiconductors were in bins behind the counter. A polite middle aged
> male "Assistant" came up and asked if he could help me. "Yes, I'd like a
> MAX232 please" I said. I knew straight away that this was a problem from
> the blank look in his eyes, "A MAX232?" he said, "Yes" I replied, "A
> MAX232 integrated circuit please". By this time the other 3 middle aged
> well dressed "Assistants" had backed way to the other end of the counter
> and were trying to look busy. My "Assistant" started leafing through the
> catalog without much success, so I grabbed another copy, and, even
> without my reading glasses, found the item in about 30 seconds and
> showed it to him. "Oh you want a ZK8824" he said as if I should have
> asked for that in the first place "And whats this other thing you have
> here?"

the thing about "ZK8824" is that it's different to "ZK8822" and both parts are MAX232 chips.


AFAICT Everywhere uses in-house numbers to identify parts.


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the ZK8822 is surface mount

True, but I do expect the shop workers to at least know the common stuff like that chip.

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