I have a Western Digital 160 GB External USB 2.0 HDD (Model # WD1600B008-RNN). It was working well and good and suddenly it stopped working when I wasnt around. My brother was using it and he says he may have changed the polarity for the DC input. I had a DC adapter which can accomodate multiple heads. I changed it to right polarity and switched it on.
When I switch it on, both the green and red lights are always lit, PC identifies that there is a USB device connected, but it cannot "see" the Ext HDD. Windows Drive Information did not list this drive.
I tried with WD Data Lifeguard Diagnostic for Windows program that lets the PC to identify the drives but the drive did not show up. I tested the input power cable and it is working.
I suspect there is a board failure as the DC polarity was mixed up. Since I dont work much on storage hardware, I suspect that there should be a control mechanism/fise which may prevent the board/hard drive from being fried.
So what would be the next logical step for trouble shooting ??
I really appreciate your help on this!
Thanks very much!!