TV discolored spot from being transported face down in car

I'd bet the mask in the tube got flexed (fatal!!!!) rather than a simple magnetization of the mask. A little known fact: If you roll a color TV on it's side, face up, or face down while it's operating, the earth's magnetic field will alter the color on the screen. This is a temporary effect that stops as soon as the set is put back in it's normal position. In a large TV, the steel mask is very heavy, and can be easily damaged.

1. Be careful of what advice the retail "dudes" tell you. They just want to send you on your way!
2. If the set gets bumped hard on the face of the screen the shadow mask can distort which is "fatal".
3. You probably didn't get too much force, more likely due to the size of your car, the tube was close to the speaker or woofers in the hatchback and a portion of the shadow mask or retaining band got magnetised. See if turning the set on and off (wait several minutes while off) starts to "purify" the color. The set should "hum" briefly when turned on from cold start, if the degausser is working properly.
4. If the set w>I have a problem that I would appreciate any advice on. My girlfriend

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If it is a SONY take it back to C/C and return it, then, if you want another, don't be so damn cheap to not have it delivered. You state in your post that you knew the risks!!<

There's nothing wring with transporting a TV on it's front. I prefer this way since sets tend to be front heavy and can fall forward. Also, having the heavy CRT sitting face down puts less stress on the cabinet and CRT mounting. Replacement CRTs are usually shipped face down. If it was dropped on its front the CRT could be damaged. It could also have been damaged long before it got to your car.

Either way, since it's a new TV, take it back and get a non-damaged one. Don't settle for warranty service if it's under the 30 day store warranty; just get a new set. Andy Cuffe

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Thanks to everyone for the fast advice, by the way it is an RCA 32V420T

32" screen, and it was a perfectly functioning floor model for $30 off the new price. It was $239 and the new ones were $269 All they have left now is new ones. Maybe we'll get lucky if I do have to return it and they'll replace it with a new one? :)

I will have her try turning it off and on a lot to see if that helps over the next few days. -STcomp

If you transport a Sony face down, there is a good chance that you will snap the mask support wires in the CRT. If you look closely, you can see thin dark strips about a third of the way from the top and the bottom of the face of the CRT. NEVER transport a Sony Trinitron of any size face down.

Thats good info to know..

I was pretty sure you could transport regular CRT tubes face down.. (I have done this).. Didn't think about trinitrons being any different.

- Mike

Don't they come face down when Sony ships a replacement CRT?

Leonard

FWIW, I've never heard such a warning before. And I've carried plenty of Sonys face down and never had a problem.

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I've seen loads of damaged Sony CRTs and none had broken support wires. The metal supports that anchor the aperture grill to the inside of the CRT can get bent if it's dropped. The aperture grill is made out of very heavy metal and won't bend like a regular shadow mask can. Unfortunately, the extra weight puts more stress on the supports. Andy Cuffe

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