I'm looking for advice on a recurring problem with our Mutsibishi WD-65731. It was purchased about 18 months ago and had been very reliable until earlier this year. At that time we started seeing the 'The TV will shut down in a few seconds. Make sure the air flow is not blocked...' message. A little research indicated the problem was an incorrect connector for a thermistor and was covered even though the warranty had expired. A phone call brought a technician out within hours and the set was repaired.
About two weeks later another problem cropped up, and I have found only one reference to a similar problem. No resolution was given.
After the set has been on for an hour or more the brightness will start flickering, followed a few minutes later by the colors dropping out. If I had to describe the problem, I would say that the controller for the DLP chip was not getting synchronization information from the color wheel. Within 10 minutes I will have a picture composed of various shades of pale green. I have verified that it is not the program source; it even shows up on the setup menus.
Other points: It is more likely to occur in the afternoon. This led me to suspect it is temperature related. I moved the TV away from the wall, checked there was no obstruction to the air flow and that the fans appeared to be running. Saturday I turned it on at about 1:00 PM, it was still working perfectly when I shut it off at 8:00PM. The problem did not reoccur Sunday or Monday. Today it occurred within an hour of the TV being turned on.
Now for the questions. Has anyone had this problem? Does anyone here have any experience with Mitsubishi DLP sets? Is there an online forum that would be more likely to have such a person? Taking a pessimistic approach, it is likely to be a problem with the light engine. Is anyone willing to guess how much it will cost to replace it?
Thanks,
PlainBill