I agree that I need to see schematics, or other sorts of documentation. As I stated earlier, I'm reasonably well versed in audio electronics (built a HiFi system from scratch), but CRTs are uncharted waters for me.
Anyway, about reproducing. I haven't been able to consistenty reproduce it. Only about two maybe three times did the image seem to respond to me tapping the neckboard or neck. Not enough to be sure.
And about disconnecting a gun; is that safe for the CRT? The repair FAQ warns against running the CRT without the neckboard connected. Is having the other guns connected enough protection against unintentional discharge, through the glass or whatever?