> Whilst we're on the topic of Dysons, anyone who owns one of the
>> upgright cleaners might want to have a look at these pics.
>>
>>
formatting link
>>
>> This is the second time our DC07 has bared the wires on the power
>> cable, this apparently happens when the cable gets sucked up by
>> the front brush roller. We know that we definitely haven't
>> vacuumed over the cable so it must have happened when we've been
>> using the extendable hose and the unit has maybe been dragged over
>> the cable.
>>
>> What is more frightening though is that we were unaware on both
>> occasions that the wire had been damaged and had the unit being
>> left plugged in, the kids could have touched the bare wires.
>>
>> The first time it happened, my wife got an electric shock, the
>> second time i had already unplugged the unit and was coiling the
>> cable away after using it when i noticed it.
>>
>> I've spoken to Dyson about this and all they did was draw my
>> attention to the user instructions which say "not to vacuum over
>> the power cable"!!
>>
>> Whilst i've had Dysons for 10 years now, i won't buying another
>> one. I now need to decide what alternative to buy for the safety
>> of my family.
>>
> What a load of absolute drivel!
> No - using extendable hose would not do it because the brushes are
> not rotating
> The cable doesn't split itself LIKE ANY VACUUM cleaner -
My vacuum cleaner doesn't split its cable if I run over it. Not even if I do it dozens of times. Sounds like a design fault to me. Of course a designer might reasonably expect that a vacumm will from time to time go over its cable. It just happens when the cleaner is turned and twisted and moved.
Not to anticipate something as simple as that is like expecting no one ever to scuff the paint on your front door with their shoes - it shouldn't really happen but it definitely will happen.
it has
> been DAMAGED bu running over it or dragging under a door etc.
> Yes - wires give electric shocks DOHHHH. Yes, kids or anyone else
> 'could touch them' - that would be your fault for damaging the wire
> - not Dysons. Get an earth leakage breaker to protect them which is
> good for all household goods.
Using an earth lakage breaker on an ordinary domestic appliance seems a case of overcaution to me. Nor should it really be necessary. I only use such an RCD when I run an extension lead outdoors.
WTF did you expect Dyson to say. They're right! Now take some
> responsibility yourself.
> I despair!
>
. .