In companies by whom I have been employed, that "supposed" was read as "always". There was no way, with their procedures in place, that a product (hardware or software) would get modified without such changes in documentation already having been completed. My whole career has been in companies where QA and High Integrity Systems were the end result of a large team effort. In one of those companies I managed to simplify the procedures to a point where we were able to run the whole document change management on four forms and a register. The company had about
200 employees/contractors and by the process, so simplified, won TickIT certification on its software developments.I agree, the update process should never be made onerous. The KISS prinicples apply as much to the processes we use as much as the products we make.
[%X]Many companies that run decent development processes have gone to the expense of having mult-part forms printed (already numbered). This is not always necessary and your young lady could have simply added the number then passed back a copy of the form for your record. There is no need to make such tasks complicated or onerous.
They do exist in the real world and I can confirm they are not just a figment of usenet imagination. I have introduced a few companies to the simple procedures that I developed back in 1982. I even brought two software companies together as they individually had the two halves of my process enshrined in software. One bought the rights to the other's software and now sell it under their own banner. If you want it all electronically then the tools are there (assuming you have enough money to pay for each active seat your development requires).