Hello folks, I've already posted my question in comp.periphs.printers but no one answered. You can read it below. In short: I've got an All-In-One Printer by Sagem, labeled to be a "Philips Crystal 660". It doesn't react to anything, just some LEDs are glowing whe the power cord is plugged in - the display remains black, and as a USB device it isn't recognized.
Do you have some hint for me what could be broken and how to fix it? Best regards
--Jonathan Biegert
Original Post to comp.periphs.printers
Hello folks,
>
> I got a printer-photo-scanner-fax-combo labeled Philips Crystal 660
> which seems to be broken: When I plug in the power cord, three LEDs on
> the control panel start glowing, but nothing else happens and the device
> doesn't react to any keypresses. The LEDs are the blue one around the
> "Crystal Image" button, the red one with the warning sign and the green
> one right to the display which seems to indicate 'power on' but is not
> mentioned in the manual.
>
> The previous owner has bought a lot of original refill cartridges ("for
> Crystal 600 series"), both colour and black, and in most of them there
> was a document which stated one should update the firmware with a new
> one from (the reason is written there).
> These cartridges should only be used with the new firmware.
> I'm rather sure the previous owner has ignored these instructions,
> perhaps that's the reason for the printer being broken.
>
> I've tried both types of cartridges, it didn't change. I went to the
> mentioned website, it said my model should be updated, I downloaded the
> new firmware, but to flash it into the device I should connect the
> printer via USB to a computer, which didn't work: The Computer didn't
> notice the printer was connected.
>
> Has anyone already had that problem? And perhaps a solution?
> Best regards
> --Jonathan Biegert