In Fairness to Mentor Graphics

Sep 19, 2007 8 Replies

Since I posted a horror story about MGC last night, fairness dictates that I should post the outcome.



I spoke to my MGC rep and "forcibly expressed" my opinion of their treatment of a loyal (if small) customer. After about an hour, they saw things my way and the "transfer" was done at no charge.



So all's well that ends well - and I still like PADS



G

Good. You should have posted this in the original thread, so future searches will show it up.

Chuck F (cbfalconer at maineline dot net) Available for consulting/temporary embedded and systems.

I'm sorry to hear you like PADS. What a dog-slow piece of crap.

I just tried a design-rules check of a medium-complexity 6-layer board: 800 parts, 900 nets, 1400 vias. It took 4 seconds. The connectivity check took about 1.5 seconds.

John

...and I'm sure they will thank you for publicising that :o) A precedence has been set.

-- Regards, Richard.

  • formatting link
13 official architecture ports, 1000 downloads per week.

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    Certified by TÜV as meeting the requirements for safety related systems.

You had to argue with them for an _hour_ before they would do the right thing and treat you fairly? Your definition of "all's well" needs adjustment, and you need to find a different vendor.

Grant Edwards grante Yow! if it GLISTENS, at gobble it!! visi.com

I spoke to them for about five minutes, they called back in about an hour

Not sure what you mean by slow - auto-routing ? The layout package does load, move, redraw, DRC, CAM, ECO etc pretty much instantly.

Ah, that's not so bad, then.

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