At first you wonder how they got the difficult part correct and screwed up the easy part. The parts that fall apart aren't really necessary so you can still use the thing. Often it is better stripped of the unnecessary junk.
So why are only the frivolous extras breaking?
This is easy to explain.
They put the bright people on the essential difficult part and the less competent people on the less necessary easy parts.
And the incompetent people don't even get the easy part right.