I have had my iPhone X bricked 4 times now, lost a bunch of photos each time (don't like cloud). They have replaced the phone twice and wiped it clean once. That's 4 failures in about 8 months with a 12 month warranty coming up.
Not rooted or anything like that, just apps from the app store.
Some app or combination of apps seems to brick the phone. Twice another guy working in the same office had the same thing happen within hours and had the same non-responsive action from Apple. The failures are diffuse enough that they are able to blow off the customers but obviously related.
They refuse to take any responsibility and will not allow any more credit on a new device than anyone wanting to upgrade (less than half of what I paid). Probably have been without the phone for a month total too.. and why get a 256G phone if the data isn't reasonably safe.
I think I've got a way to recover the data but no thanks to the "genius bar" folks. I refused to take the replacement phone on Friday last.
Got a new iPad and found that disappointing too- just enough reduction in Wifi range (compared to two other iPads and iPhone) that it won't reach the far rooms from the router.
Sad. Reminds me of what happened to Sony as they slipped from the #1 position.
Do you think securities analysts who cover Apple might be interested?
-- Spehro Pefhany