Shipping Dispute

The last thing I want to do is confiscate any inventory. Somewhere between receiving a PO for units they wanted shipped a week before the PO was received and delivery of the first unit on that PO they decided they didn't want them at all. They have been trying to cancel the order since.

If necessary I will have another 60 units made and ship the damn things. I want my car!

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Rick C

Surely the proof of delivery plus courier's weight declaration is enough to give you the edge in court.

NT

HUH??? The customer doesn't WANT the units, but you are going to send them MORE of them?? Now, I'm REALLY confused.

Jon

And the OP is really generous.

NT

A PO is a contractual obligation. When they issue a PO I incur costs. I expect to be compensated for those costs. If I have to build another

60 units to get that compensation I will!!! There is still profit even after building them twice. But that would be a last resort.

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Rick C

They've said aren't going to pay. You've got the evidence you need. Your contract hopefully states a raised price... what else do you need?

NT

OK then they should pay. How much money is it? And how big a customer are they? You could say to them, look we have this dispute, I'm adding

5% to all the future boards I'm sending you to pay for it. Or you could just eat it. You sometimes get screwed, and can't really do anything about it.

George H.

I won't be going down without a fight. You must not have read the thread. I've said the amount would pay for a car. Maybe not the Tesla I want to buy, but a large hunk of it. Enough to pay a lawyer to file in court.

Oddly enough I don't expect any more business from them. This goes in a piece of networking gear. The company that sells this gear has indicated this line is EOL. That, combined with the fact that I suspect the contract assembler ordered too many units from me, means they won't be placing any more orders at all. So a threat of credit hold may not have much weight, although I doubt these guys know that. They are just contract assemblers and likely don't know anything about the product line.

I will be giving them a bit more time. At six months I'll start threatening legal action. In the mean time I will be sending invoices for the late fees and see whose attention that gets.

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Rick C

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Rick C.

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I eventually got paid. I was rather patient sending something to remind th em about paying me periodically. But when it reached 9 months I wrote and asked them to put me in touch with their attorneys. A couple weeks later I was paid. Then the icing on the cake was was in the new year they ordered more units. So they had to pay the late charges before I would accept the order. lol

Rick C.