Maxim IC frustration - hard to find components

John,

Based on your most recent posting I don't believe you received my direct email from 8/10. Can you confirm the full part number you need? The MAX5205 has a number of versions. You mention that every 8 units helps, and that you need a couple hundred. Can you be very specific in terms of quantities, such as run rate and ideal quantities and time frames? Please let me know exactly what part you are looking for, how many you need, and when you need them. If you have an existing order, please advise with whom and the PO#.

Thank you. Rebecca

John Lark> >

Strictly speaking, I think you mean you choose not to ship by US Mail. I'm sure it's entirely possible.

Typical MBA speak.

Graham

Graham,

There is no shipping & handling fee charged by Maxim/Dallas if you provide a freight account.

Thank you. Rebecca

Eeyore wrote:

So, if your potential customer here were to open such an account with FedEx etc he could pay them directly the shipping charge which he could negotiate with them ?

Graham

Yes Graham, I apologize. We do choose not to ship orders via USPS (other than samples). Thank you.

Rebecca

Eeyore wrote:

Yes Graham, I apologize. We do choose not to ship orders via USPS (other than samples). Thank you.

Rebecca

Eeyore wrote:

sure

No problem. I'm just a bit of a pedant about English usage sometimes !

Btw. Are you aware of the preferred Usenet convention for bottom posting ?

Graham

Hey Eeyore, are you aware of the preferred Usenet convention of trimming quoted text?

I do but not excessively usually. Problem ?

Graham

Hi, Rebecca,

No, I haven't received any mail. My email is jjlarkin at highlandtechnology dot com.

Our BOM calls out MAX5205AEUB but it turns our that any version of the

We have had 250 pieces on order for 12 weeks, due last month. The delivery was slipped to late this month, the 28th I think. If (*IF*) the shipment arrives this month, we could sure use another 50 or so ASAP to keep production going until then. If not, trouble multiplies. As I mentioned, we can ship a $54K modulator for each 8 dacs we can scrounge.

Please email me tomorrow and I'll have the PO number; I'm at home now.

Thanks for the help. Maxim usually bails us out when things get grim, but this same situation has happened a number of times and it's always scairy. As you can see, lots of engineers are avoiding designing around Maxim parts, based on similar experiences. When we had the problem with the MAX9690 comparators, and had to make an adapter board (which soldered into the SO-8 footprint!) and Maxim sampled us 2500 of the MAX9691EUA.

John

Hey, i can see stardust. I am mostly interested in samples that i may experiment with. Chance for products effectively zero.

Thank you, that was a really nice expose' on how DHL is "making" its money.

Specific question: Does USPS handle any shipments that do not either originate or terminate inside USA?

Same problem with all 3 when it comes to our customs clearance charges. If what I've been told is true, they all get everything checked, even if the check costs more than the value of the item. Might have changed a bit, I believe that our $ horizon for a mandatory check has been raised.

If you do USPS for samples, and the customer wants USPS, why not just provide it? It's no skin off *your* nose.

You should make that *much* more obvious on your website. A single help page addressing the issue of how to minimise costs of shipping and handling would be sufficient, as long as it was linked in the right places.

Thanks for responding, but I'm still p**^$% off, more than a year later.

On a separate note for the Australian residents here, does anyone else find it obscene that our Govt used $120M of our taxes to produce the new screening system, which is now *user pays* to recover the money - the fees are far in excess of operating costs - and although we've already paid for the system's development, the fees aren't rebatable? Double taxation if ever I saw it!

Hmmph.

...*unable* to ship (via) US mail? That is not believable. USPS will pickup and allows accounts like just like FedEx, UPS, etc. Furthermore someone there could just as easily deliver packages to a local USPS office. So there is really no excuse to *not* use USPS if a customer wants that. To make a profit, *LISTEN* to the customers AND keep the customers happy.

I would say that they handle only packages *in* the US and let other postal agencies handle the same packages in their respective domains. There is no "international" postal system or anything like that; only when one looks at non-governmental institutions like UPS or FedEx does one see any delivery system that goes beyond the bounds of any given country.

etc he

Yes Graham, that is correct. Rebecca

John,

Great news. We have over 1000 of the MAX5204AEUB in stock. They are older date codes. There are also 600 pcs of the MAX5205ACUB available.

Please contact me directly via email if you want me to make changes to your order. rebecca.graves at dalsemi dot com.

Sincerely, Rebecca

Hello Rebecca,

Good job! Now this begs the question, why was John's initial sales contact into Maxim unable to find those?