TVs and warranty??

Sep 03, 2006 66 Replies

Just wondering on where consumers stand with their warranty on their tvs In last 3 yrs ive had 2 different make tvs crap themselves and while still under warranty the manufacturer refused to fix and hence gave me full refund. Im on my 3rd tv now which is a phillips rear pro Anyway from current affair etc its been stated that under trade practices act that a tv should last for 10 yrs........ Now if after warranty period and less than 10yrs old what protection does a consumer have? Ive heard that some consumers are asked to pay for labour and manufacturer parts. This seems unreasonable as labour is usually the more expensive part.



What actually happens in these cases???? any examples out there !!!!!



thanks Lee


None. That's what the warranty is for

The only legal protection you have with a warranty is if it's under 3 months.

Rear Projection screens last the least amount of time

My giant TEAC blew up a few months out of warranty. Very annoying.

ant Don't try to email me; I'm borrowing the spammer du jour's addy

In addition you do have some protection after the warranty period and that is what the trade practices act is for consumers protection. Like to know of anybody that has had their tv repaired or replaced after warranty period and if they had to pay towards any of the costs etc....

was that outside the extended warranty or the 12 months ?

12 months. Giant pile of crap that it is. Got it repaired.
ant Don't try to email me; I'm borrowing the spammer du jour's addy

My Lg 60" was 33 days out of warranty and fixed free. it pays to research "common" faults and make a case when complaining .

This one was a lightning strike and power surge! Odd that all the other contraptions on the same plug-in power board were OK though. It fried the power thing inside the TV (and the fuse...).

ant Don't try to email me; I'm borrowing the spammer du jour's addy

I thought Teac products had a 3 year warranty. I won a Teac 80cm TV in 99 and it blew up in 2001. When I took it in to get it fixed I was told that it was still under warranty and they fixed it for free. less than 12 months later it blew up again and they fixed it for free again.

I had a Philips TV hit by a lightning strike some years ago. My Insurance company replaced it with a newer Philips, as it could not be repaired for want of a part, & I only had to pay $100 "excess". This new one has been going well, except that when I turn it on there is sometimes no sound, cured by switching off and on again.

BTW I would not buy another Philips appliance, & probably ditto for Teac, which also has an alias, namely "Hisense".

David Barnett

ISTM that lots of appliances seem to have trouble not long after the warranty expires.

David Barnett

I had a TEAC repaired not so long ago. He found lots of dry sockets that must have been present from the time it was bought. It's been going well since, without the strange noises it used to make for a while when it was turned off.

David Barnett

As implied in another post of mine in this thread, the manufacturer apparently knows nothing about dry sockets.

David Barnett

You need a belkin pure av power protector board . Mine has huge insurance and since installation provided good protection

A lot of companies will honour warranties if it's not to far out of the warranty period.

Sorry to be pedantic, but the plural of warranty isn't "warranties". Hope that helps.

It is according to my dictionary.

I doubt that you were sorry.

Sylvia.

ISTY correctly. They're made that way- to last just long enough for the warranty to expire!

rgds, Pete ~~~~~ 'Before they invented drawing boards, what did they go back to?'

Yes, I've got one protecting my AV gear. And anyone who's buying a Plasma or big money electrical appliance would be silly not to pay the extra $50 - $150 (or whatever, depending on the cost of the item ) and get an extended warranty.

rgds, Pete ~~~~~ 'Get a Life? Cool! Where can I download it from?'

Steve Irwin just died, and all you can do is critisize my spelling. Sometimes I do worry about your priorities.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required