f#$king panasonic

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Sorry to post so many times in one day. I have a fax machine that I'm trying
to fix. Panasonic want $350 to fix it but I know what the fault is and it's
just a faulty cpu board. They tell me the part no on the board doesn't exist
but won't take the time to look up the correct part no for me. It's the
typical run around, the people who sell the parts don't have the manual but
when I ring the people with the manual they won't tell me what the part no
is. Panasonic just fob me off to their service agents. Everyone I ring tells
me to ring someone else. Is there any way to find out the correct part no?

The model is kx-fc195al and the board if PFUP1320ZA if that's any use.

Many thanks
Michael



Re: f#$king panasonic


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Personally I would go buy another brand , but not a brother .
  How much would a complete machine cost  if you cant get the part ?

Re: f#$king panasonic


On Wed, 20 Sep 2006 17:06:44 +1000, atec 77 <""atec 77 \"@
hotmail.com"> wrote:

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Actually, they are all the same. No one gives a fuck about you. deal
with it. You are one person in a million.

Re: f#$king panasonic



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If you don't give a fuck, why did you bother wasting everyone's time by
posting?

... Donkey



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The same reason you replied.


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I think he was just referring to the manufacturers/distributors
attitude to a customer wanting parts/schematics, and wasnt directly
insulting the original poster.

If this is the case, he is 100% right, and it would be just as bad no
matter what brand of Fax he bought.




I went through the same shit a decade ago with a Toshiba fax we had
here (ended up tracing the circuit myself and replacing the faulty IC)
and even worse with a sharp fax that belonged to a customer of ours.

Neither company wanted to help or supply parts/schematics.

Note that at the time, a fax machine was a MUCH more expensive item to
replace, and was worth repairing.

Unless you had some really specialised machine now that cost big $$, I
doubt that most repairs would be viable when you look at the cost of
new machines.



Re: f#$king panasonic



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I am glad someone understands.


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Furhtermore, there is very little difference in quality between
manufacturers these days. They are all the same. A few of the
ultra-cheap varieties may be worse, likewise some of the big name
epensive units may be better. Check the bell curve.

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Exactly. A $200 fax to a business is nothing these days. Replace it,
the hours you waste fixing it is the hours you waste not promoting
your business.

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Sorry Andy, I misunderstood your reply. When I read it now, in the clear
light of day, it comes across differently. Please accept my apology.

... Steve (alias Donkey D...)



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You're absolutely right, I would be better off doing some extra work and
just buying another fax, but somehow I can't help but try to fix it. :-)



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I'll find the part number if you like. Can you please advise of the
approximate age of the machine as this would make it much easier to look up.

Regards
James



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It's 18 month old but possibly an older model. The boards say 5-feb-2003.
Looks like Franc has the answer from the web.

Michael



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trying
it's
exist
but
tells

Michael, ignore "The Real? Andy", he obviously has a chip on his shoulder.
Try "Speedy Spares" in Melbourne. If I remember correctly from my repair
days, they are an agent for Panasonic service and might be able to supply,
(sell), a schematic.
... Donkey



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put finger to keyboard and composed:

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http://www.prime-electronics.com.au/trade/PRICEANDAVAIL/modelnew1.ASP?Model1=KXFC195ALG

DIGITAL BOARD ASS'Y (RTL)    p/n NPPFWP1FC195AL
MAIN P.C.BOARD ASS'Y (RTL)   p/n NPPQWP1D410ALR

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.

Re: f#$king panasonic


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http://www.prime-electronics.com.au/trade/PRICEANDAVAIL/modelnew1.ASP?Model1=KXFC195ALG
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Thanks Franc, I'll give them a call tomorrow.

Michael



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