R9 just softens the steep zener slope and defines the gain better.
OK, but R9 shouldn't get very hot.
I should probably do something less clever, like a straight thermostat.
I don't really understand thermostats, but they always seem to work.
The guys who designed the original assembly, the science types, apparently had a lot of thermal transport delay from the heaters to the sensor, with a linear loop, and it's not stable. Thermostats seem to be always stable... I think. But a better thermal path would sure help, which I can do by soldering the ground end of the thermistor to the ground end of Thing.