Where is the Pioneer ASC login page?

Nowadays you login through their parts website.

You may need to re-register.

Mark Z.

"Mark D. Zacharias" wrote in news:qXPWi.52207 $ snipped-for-privacy@newssvr11.news.prodigy.net:

Ugh, I was here already and cannot find anyway to gain access as asc and have been to this site many times in the past. This blows I need some info RIGHT NOW and cannot in any way, find the ASC entrance to the site. I do remember having this issue in the past and forget what I did about it. I have google desktop search and it may be in the email stuff where I have to look.

Hey, if you can get in as an ASC from that web address, please let me know and what you had to do to find the ASC login prompt or at least what page did have the asc logon info on it. Thanks Mark.

thj

In the upper left area of the page there is a spot to enter your username and password. In out case the username is our e-mail address previously registered on the parts website. The password will to be a new one - the old one you previously had won't work. Maybe it can auto-email you back with a generic password which you can change. You may have to call Pioneer for help on initial access to the site, but I would go over to the site and look. I'm not in love with the new servicers site either.

Mark Z.

I don't know what has happened to Pioneer service over the last few months. Over here, they had a service department which had been run by the same two guys for years. They always knew exactly what you were talking about, and were ALWAYS able to offer a fix for any nasty problem that you had. They were a pleasure to talk to, engineer to engineer. Sadly, Pioneer closed their service department completely about a year back, so these helpful guys are no more. Just an automated phone system now that when you finally get through to a human, gives you a snot-nosed kid paid to fence calls with the usual generic and insulting "have you tried a different disc" type of crap. Then he promises to get someone to call you back, but no-one ever does ...

Arfa

Yeah, Pioneer support has slipped over here as well, except they still try really hard for their plasma customers.

The absolute worst was Denon / Marantz service in the U.S. After D & M Holdings became the owner, the place became a virtual ghost-town. You'd be on hold for 20 minutes BEFORE being told to leave a message, which of course would not be returned. That is if they didn't drop the call after the 20 or 30 minutes of wait time... The have a new national service manager now, and his job is really cut out for him, but I can tell things are getting better. I was able to get a much-overdue rate increase, service manuals can (finally!) be downloaded, I have access to current parts pricing using Excel spreadsheets, and I have valid phone and e-mail contact information. Their technical support is really only generic though, their guy Lou is an old Sony guy, and doesn't have a lot of actual experience on the Denon product. Not a big hindrance however - if it's really such a pain in the ass repair, I just send it to New Jersey or Illinois, or just punt the whole deal.

Mark Z.

"Arfa Daily" wrote in news:FgYWi.11525$% snipped-for-privacy@newsfe2-win.ntli.net:

Those two guys were Jeff Anbrews and Hugh Gordon. Yeah they were good guys, and they always picked up the lunch tab!