Samsung and AT&T U-Verse HDMI error?

All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image

-- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den.

Keith Lee

Reply to
Keith
Loading thread data ...

told her that an error

show the HDMI image

underneath this

that I cannot get

UN32B6000 in my

Although AT&T SHOULD be able to provide you with a problem free HDMI connection, this may actually end up being a non-issue. Both HDMI and Component inputs (not composite - that connection is for SD only) will provide you with an HD picture. Component connections use 3 RCA cables, color coded red-green-blue, and/or labeled Y-Pb-Pr.

HDMI is technically capable of a better picture than Component, but because U-Verse (& other cable providers) typically deliver a compressed picture, the source material may not be of high enough quality to where HDMI will make a difference over Component. You may actually get a higher quality picture via the Component connections, since the Motorola/Cisco boxes apparently have a black level problem with HDMI.

Reply to
Sofa Slug

It sounds like a handshake issue. That's when you are using an hdmi cable and the tv has trouble connecting to the device on the other end. I'll bet that's why the csr suggested using component cables. Those carry video in hd, but not the audio. You would need to use an audio cable with the component cables. Do a search on your tv model and the uverse box. You may find an easy solution for the problem. Chip

--
-------------------- http://NewsReader.Com/ --------------------
Usenet Newsgroup Service                        $9.95/Month 30GB
Reply to
cjdaytonjrnospam

told her that an error

show the HDMI image

underneath this

that I cannot get

UN32B6000 in my

HDMI cable carries a protocol between the two ends asserting that they are allowed to talk to each other. It is conceivable that your tv or the cable box is unwilling to show it! This may explain the advice from the support person.

As others have said, Component cables have no such fol-de-ra and will transmit anything.

HDMI carries audio. Using Component cables you have to add audio, I think.

Reply to
RickMerrill

Three thoughts here:

(1) It's not all that uncommon for some HDCP source devices (e.g. cable boxes) to have difficulty negotiating properly with some HDCP sink devices (e.g. TV sets) - a particular combination of source and sink can fail to work, even though the same source box works with different sink devices just fine (and vice versa). Try exchanging the cable boxes (or TVs) between den and living room, at least temporarily. See whether the problem goes away entirely, or moves with one device or the other. If a U-Verse box fails to work with more than one TV model, then you should ask/insist that AT&T replace it. (2) Switching to component video may result in a loss of some HD programming. There are an increasing number of programs being sent over cable and satellite which have DRM restrictions flagged in them, which mean "No unprotected high-definition output of this program is permitted". A program which can be shown in high-def on a properly-secured HDCP device may be barred from display over component video... or, the set-top box may display it after down-sampling it to standard definition.

--
Dave Platt                                    AE6EO
Friends of Jade Warrior home page:  http://www.radagast.org/jade-warrior
 Click to see the full signature
Reply to
Dave Platt

yup!

--
Regards,
Richard Harison
Reply to
LightByrd

It is conceivable :-) that HDMI could deliver audio but you would still have to use Component for the video. If the HDMI negotiation is rejected, do you get audio or nada?

Reply to
RickMerrill

Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you.

Keith Lee

Reply to
Keith

I doubt it's the cable. Have you done a search with your television model number and the box that it is connected to?

Chip

--
-------------------- http://NewsReader.Com/ --------------------
Usenet Newsgroup Service                        $9.95/Month 30GB
Reply to
cjdaytonjrnospam

When this happened to me once, I just reset the Uverse receiver and all was well. Unplug it for 10 seconds, or press and hold the power button for 5 seconds or so.

David

Reply to
David

I agree: it should not depend on the cable itself (all HDMI are really the same).

Unplugging and reseating can "fix" many things.

Reply to
RickMerrill

guess I will have to try different

you.

The ones that cost $110! :-)

Seriously, anything on Amazon between a buck and ten bucks should do fine.

--
john mcwilliams
Reply to
John McWilliams

ll. =A0I guess I will have to try different

Thank you.

Pfft

formatting link

2398
Reply to
Ron

Pffft:

formatting link

Reply to
UCLAN

Aaaah, now we're talkin'! The 16 footer is $2,600! Hooooo-Aaaaaah.

--
john mcwilliams
Reply to
John McWilliams

guess I will have to try different

Thank you.

Bah Humbug. Only $229 for a 2 meter HDMI cable? That's for cheapskates. Real audiophiles buy nothing but the best and most expensive.

$1,394.75 for a 2 meter cable is more like it. It comes with a 72VDC bias to do something to prevent dielectric absorption which allegedly causes distortion. I like the "long-grain copper". I didn't know copper has grain.

--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558
 Click to see the full signature
Reply to
Jeff Liebermann

I guess I will have to try different

Thank you.

Copper?? Copper! Hah. It's gotta be long-grained silver or nothing..... But I do like the price they're getting for mere copper.... must be over $10,000 a pound...

--
John McWilliams
Reply to
John McWilliams

as well. =A0I guess I will have to try different

d? Thank you.

.

Long-Grained Silver. Wasn't he Long John's brother? Arrr.

Reply to
www.locoworks.com

s

hat

That's the one I was looking for but couldn't find it. Unbelievable!

How in the hell does Audioquest stay in business. Guess there are a lot of people out there with more money than common sense.

Reply to
Ron

l. I guess I will have to try different

d? Thank you.

Ah, so that is why I have distortion.

Reply to
Ron

ElectronDepot website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.