Adjusting a Ferguson TV picture size. - model FTV210N.

Hi

I just bought a Ferguson FTV10N television (might be FTV21ON) and the picture is a little to big in that the scrolling text at the bottom of Sky news and BBC news 24 is a little cut off at the bottom. (basiclly the picture is too big vertiaclly). Fine I though, I will just find the vertical adjust 'thing' inside the TV and twiddle that. Trouble is there does not appear to be such a 'thing' to twiddle. (Not really a great deal inside compared to a real old television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Any help appreciated.

Also who make Ferguson televisions? Do they have a website? I assume its a brand name but I cannot seem to locate the manufacturer or a website for Ferguson support.

I guess the lesson is never buy a Ferguson televisioni.

Tia.

Reply to
Albert Grennock
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OK it seems the TV will probably have a 'service mode' accessable via the remote control, only problem is I don't know the 'code' to activete the service mode.

Incidently the TV has ezactly the same remote control as a Waltham W14BLK 14 inch colour TV which might be useful in finding the code.

Reply to
Albert Grennock

Is it a new TV? If so, don't adjust anything. It might just have been misadjusted in the factory, but OTOH it may need repairing. Vertical overscanning could be symptomatic of a more serious fault, such as an increase in the rail supplying the vertical output IC, or failing components in the vertical circuit itself.

Take it back to where you bought it and insist on a repair or refund. If you mess with the service menu, you can do a lot of damage and void your warranty.

Dave

Reply to
Dave D

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components

you

Trouble is its a real pain for me to take it back to the store. Its a brand new TV I doubt its a fault and a simple adjustment would fix it. Becasue I have the appropiate buttons on my PC monitor I can easilly reproduce the same 'fault' and then fix it.

I doubt I could damage the TV with the service menu anyway, even if I wanted too (which is a thought).

So any help about accesing the service menu appreciated.

Reply to
Albert Grennock

You certainly can. The settings in a servicce menu are not clearly always indicated with words such as "vertical size" rather they are often indicated by numbers or hex codes. If you change certain settings such as horizontal frequency without realizing it you can cause the TV to permanently shut down, or go into a mode where you can no longer see the codes on the CRT and reset them to bring your picture back. Or you may change tuner frequency settings causing the TV to not be able to receive off-air channels anymore. It is even possible to change certain frequencies so far out of normal that you can cause high voltage components to actually burn out. All it takes is a few button-presses on your remote control without the correct information in your hands. Often the only repair in one of those situations is to replace an EEPROM IC and any damaged components, then reprogram the correct codes using a special computer interface. You're much better off bringing the TV back where you got it, or comparing the same channel on their display model. Your TV may be misadjusted from the factory, or they may all be adjusted that way. I've seen many new electronics and other items that came defective from the factory with the strangest defects. Some of the oddest ones were air conditioners that were completely empty of refrigerant when removed from the box. On most units I found NO LEAKS. It seems as though they somehow forgot to fill them at all at the factory! Great quality control.

Reply to
Jumpster Jiver

Well obviously I would procede cautiously, if I didn't know what I was doing I would not do it. I can't imagine it would be that difficult otherwise it would be difficult for engineers/calibrators to work themselves.

Anyway if I did 'break it' I could just take it back as faulty, they could hardly prov I broke it no more than they could prove it was me who set the horizontal size incorrectly because I diiidn't. It;'s not particularly convienient for me to take it back to the shop at the moment.

Reply to
Albert Grennock

Albert Grennock ha escrito:

You seem determined to complicate matters. You clearly are not experienced in this type of thing as you haven't even posted the chassis and you don't appear to know who makes the set. So, on that basis, the service menu is NO place for have-a-go hobbyists like yourself without the tools and documentation to rectify any screw-ups to hand. If you want to avoid further problems TAKE the advice already given you in earlier posts and get the set back to the shop!

-B.

Reply to
b

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That costs time and money, I expect the shop to come and fix the problem. I trust they wil pay for a taxi to the shop and back and for someone to carry it.

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Reply to
Albert Grennock

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Actually I found a screw which adjusts the horizontal size to a certain extent however the picture is still to big even at maximum adjust. For example I can only 3/4 of the page number or time on teletext.

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Reply to
Albert Grennock

bottom

extent however the picture is still to big even at maximum adjust. For example I can only 3/4 of the page number or time on teletext.

Actually I found a screw which adjusts the horizontal size to a certain extent however the picture is still to big even at maximum adjust. For example I can only 3/4 of the page number or time on teletext.

Reply to
Albert Grennock

So don't do it, because going off your contributions to this thread, you clearly don't know anything about them.

They have the necessary *training*, Albert.

Service menus are not for non-techies or consumers, they are there specifically to facilitate adjustment by *trained* assembly opearators, and for engineers with the necessary skill/training/manuals.

You can render a TV completely unusable by altering service menu settings. You can also make adjustments which can stress parts beyond their rated tolerances.

How do you intend to use a service menu without any reference material? Are you just going to press buttons at random and hope the picture height shrinks? How are you going to navigate through the menu without instructions? Which buttons will you use? How will you decipher the coded abbreviations for each setting? How will you know when you have set the height up with the correct amount of overscan?

Furthermore, as has already been pointed out, the problem may be due to a fault. What diagnostic steps will you take to confirm this? What voltages/waveforms will you check? What will you compare them with? How will you test capacitors in the vertical output? Do you have an ESR meter? How will you confirm the supply rail to the vertical output is the correct voltage?

Give it up for heaven's sake, and take the damn thing back to the shop.

Dave

Reply to
Dave D

difficult

I don't need *training* because I have a degree in electronics, it would be more usual for me to provide training to people with less capabilities.

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I have already explained all that, it would be obvious whether it would be possible to amend the problem or not. If I fix it it's fixed, if I can't I take it back, I have nothing to lose by trying and I might save a trip back to the shop.

I'm am going to have to go back to the shop anyway because they have charged me for a 3 year warrrenty which I didn't want (on the other TV which actually works), another sharp practise by those criminals. No doubt they will refuse to refund me that too, in which case that little portable is going to be developing an aweful lot of weird and wonderful problems that only someone with a degree in electronics knows how to induce :O). That £14 warrenty will end up costing them £10,000 :O) B*stards.

Reply to
Albert Grennock

As an electronics repair person, I once repaired a set that belonged to an electrical engineer, a man who insturcted me when I studied electronics engineering technology years earlier. Just because you know electronics does not mean that you can handle every problem.

Tom

Reply to
Tom MacIntyre

was

you

I have no doubt that if he had the time/inclination he could probably have fixed it himself, I suspect he has more profitable ways to spend his time. In my case I am recovering from an accident which makes lugginig a TV set about rather less practical than having a go at repairing it myself.

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Reply to
Albert Grennock

You clearly don't understand the great difference between 'education' and relevant/specific 'training', for which trainees' prior capability is often irrelevant.

'A degree in electronics' could give you claim only to 'some education', but you're labelling yourself as, in a broader sense, 'woefully ill-educated' to to the point that one wonders at your employability as a provider of training ...

--
Peter Duck
Reply to
Peter Duck

Not really sure what your garbled and ill-constructed sentences are failing to say.

I have some education, but more importantly a highly functional brain (stop laughing at the back), you could train a monkey to repair a TV but only a wise monkey would be able to figure out how to do it himself. As for providing training I cannot think of anythng more boring, even as an oppertunity for light entertainment.

Reply to
Albert Grennock

Well, go do that then if your so clever and stop coming here asking for help -as your obviously beyond it.

Reply to
Anna Daptor

education',

ASking for information, not help, there is a difference you know.

Reply to
Albert Grennock

bottom

Anyway been back to the shop and got a refund of the warrenty I didn't want, upsetting the nice girl on support because I wanted my money back cash and they would only put it back on my card.

I also had a look at the other models on display which all had the same fault, a sales assistant tried to say that they could be adjusted with the manual but I was well armed with the facts and he eventually admitted they were all faulty "thats why they are cheaper". Well there was no indication that the sets were sold cheap with a fault so I believe Curry's have broken criminal law here, knowlinig selling faulty goods, still that won't come as a shock to anyone.

Why we allow these criminals to trade in our high streets is beyond me.

I guess we have to blame our corrupt political system.

End of.

Don't think I will be buying my new PC from these crooks now.

Reply to
Albert Grennock

It is against the creadit card company's terms to give a cash refund on a card sale - it has to go back to the card it was debited against.

--
rgds
LAurence
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Reply to
Laurence Taylor

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