Altera web site inaccessible

The Altera web site has been inaccessible now for over 48 hours.

Further investigation this evening shows that only certain clients are blocked. (I can see their home page via a proxy, but that proxy won't let me download large documents). A "tracert" reaches somewhere in Santa Clara.

From consultation with another, at least two large ISPs in the UK are blocked.

Does anyone know why they do this? I wanted to download one of their PDF documents, but the site don't respond (even to pings).

I'm still at the development kit stage and everything I've seen of Altera so far makes me think "Surely Xilinx can't be as bad as this?". It's difficult to see how we can ever use Altera products when they block our access to their site.

Reply to
MikeShepherd564
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I have no problems downloading PDF documents (just downloaded a 10MB PDF file).

Many sites will block ICMP for security reasons. This will prevent ping/traceroute from working properly.

Petter

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
Reply to
Petter Gustad

you right, from germany web browser says that it cant find DNS lookup and tracert dies on timeout somewhere in Santa Clara

maybe Altera has announced Xilinx-killer and servers are overloaded on US westcoast? Stratix-IIGX should be sampling this week, but I dont think that is that big news that makes servers to shut down.

If you havent decided on the silicon yet, then well Xilinx has finally solved their issues with V4FX silicon and LatticeSC also provides SERDES up to 3.4G, and excpet S2GX I dont see anything on Altera that could be of interest.

Cyclone/II is beaten with Lattice ECP2 MaxII is beaten by Lattice machXO small PLD from Altera arent on the menu for longer time, so what remains?

S2GX could be still of some interest, maybe, but here also if you arent going to use 6G SERDES then up to 3.4G you can go with LatticeSC and with V4FX up to 10G.

hm, when Altera comes online I will sure look to see if they have something new. I bet not as they have told that all announcements are made and nothing is expected in short term.

Altera 65nm FPGAs should be announced by the end of the 2006 not earlier.

Reply to
Antti

It's also off from NZ.... Still, it is Sunday there ? - and ESC is next week, so perhaps they are doing a big web overhaul... ?

-jg

Reply to
Jim Granville

It's also down here (Edinburgh).

I'm going to need some information later, can someone post up an IP address?

Thanks in advance,

Nial

Reply to
Nial Stewart

There's no point having an IP address because the site doesn't respond, even when you have one.

I contacted our distributor. They haven't been able to reach Altera either e.g. when visiting customers on Friday. They sent me the file I've been trying to download since last week (presumably from their existing copy), but it's a rather comical way to operate in 2006.

Reply to
MikeShepherd564

I have no problems:

$dig

formatting link
| grep ^
formatting link
formatting link
511 IN A 66.35.227.20 $wget
formatting link

Gives me the Stratix IIGX handbook without problems. BTW I'm located in Oslo, Norway.

Petter

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
Reply to
Petter Gustad

$dig

formatting link
| grep ^
formatting link
formatting link
511 IN A 66.35.227.20

Petter

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
Reply to
Petter Gustad

Hi Nial,

I can see it ok from here in Ireland....

Alan

Nial Stewart wrote:

Reply to
Alan Myler

I assume that the features which you mention (e.g. 3.4GHz SERDES) are of particular interest to you. They are of no interest to us.

When I buy a car, I want a reliable brand with good support. You're simply telling me that I need a Ferrari and that everyone needs a Ferrari.

Since you don't know our application or how many devices might be sold, you can't weigh device capabilities and costs against the advantages of good design tools and support, which is my present concern.

Reply to
MikeShepherd564

All,

I can assure you that the site is up, but we are having technical problems that are being worked as I type. I can not give an ETA to normal operation at this time.

Tim Colleran Altera Corp.

Reply to
tcollera

Oh aye, I thought it was just DNS issues.

As you say, for a company like Altera ...

Unbelieveable.

Nial.

Reply to
Nial Stewart

On a sunny day (Mon, 27 Mar 2006 11:02:41 +0200) it happened Petter Gustad wrote in :

Altera (HELLO!!!!) still does not work from the Netherlands today (monday), it did not work sunday either. Neither does the IP 66.35.227.20 directly

Reply to
Jan Panteltje

Well Up in Ireland, and Norway, but not in many other places it seems ?

-jg

Reply to
Jim Granville

I don't think it's a block. It sounds like a messed up BGP announcement.

Reply to
pbdelete

It's working fine here in the NorthEast USA, and was fine Sunday as well.

Reply to
Ray Andraka

On a sunny day (Mon, 27 Mar 2006 22:04:29 +0200) it happened Ben Twijnstra wrote in :

It is working now, from 1600h or so? Not a provider, I have a direct line (direct-adsl KPN), webserver, ftp server, mail server, all here too. I *am* the ISP. KPN has wxs.nl doing the work:

traceroute to altera.com (66.35.227.20), 30 hops max, 40 byte packets 1 10.0.0.138 (10.0.0.138) 0.493 ms 0.523 ms 0.384 ms 2 195.190.249.104 (195.190.249.104) 6.125 ms 6.094 ms 6.244 ms 3 iawxsrt-dc2-bb21b.wxs.nl (213.75.1.213) 9.540 ms 9.362 ms 9.636 ms 4 acr2-so-6-0-0.Amsterdamamx.savvis.net (208.174.49.177) 9.431 ms 10.412 ms

9.483 ms 5 acr1-ae0.Amsterdamamx.savvis.net (208.174.48.89) 10.888 ms 10.869 ms 10.649 ms 6 bcs1-so-1-2-0.Londonlnx.savvis.net (204.70.193.146) 18.299 ms 18.848 ms 18.332 ms 7 bcs2-so-0-0-0.NewYork.savvis.net (204.70.192.121) 96.990 ms 96.735 ms 96.956 ms 8 bcs2-so-4-0-0.Washington.savvis.net (204.70.192.1) 93.815 ms 93.142 ms 92.341 ms 9 bcs1-so-7-0-0.Washington.savvis.net (204.70.192.33) 96.560 ms 96.722 ms 97.368 ms 10 dcr1-so-3-0-0.Atlanta.savvis.net (204.70.192.53) 106.457 ms 107.380 ms 107.569 ms 11 dcr1-so-3-2-0.dallas.savvis.net (204.70.192.82) 130.313 ms 132.094 ms 131.095 ms 12 dcr2-so-2-0-0.LosAngeles.savvis.net (204.70.192.86) 158.809 ms 185.870 ms 158.541 ms 13 dcr1-as0-0.LosAngeles.savvis.net (204.70.192.117) 161.903 ms 162.221 ms 162.413 ms 14 dcr2-so-2-0-0.SanFranciscosfo.savvis.net (204.70.192.90) 166.046 ms 166.140 ms 166.398 ms 15 bhr1-pos-0-0.SantaClarasc8.savvis.net (208.172.156.198) 168.992 ms 168.039 ms 168.155 ms 16 csr11-ve240.santaclarasc8.savvis.net (66.35.194.82) 442.153 ms 168.002 ms 168.160 ms 17 66.35.226.219 (66.35.226.219) 170.399 ms 172.133 ms 169.886 ms

etc...

Groeten Jan

Reply to
Jan Panteltje

Strange. I in The Netherlands too and I haven had a single problem. What provider are you on? My trace goes from Chello to Level3 to savvis.net. Could be that your provider goes through a different route.

Best regards,

Ben

Reply to
Ben Twijnstra

No problem from the UK academic network either. Sounds indeed more like a problem with the Internet, rather than with Altera's web server.

Reply to
Markus Kuhn

Seems to be up again , from NZ...

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Reply to
Jim Granville

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