OBSERVATION: Your experience will be different most especially if you use Win7. OBSERVATION: I could hear, in the background, at least three others making the same kind of "pitches", so this is what i call a "boilerplate" scam. OBSERVATION: I suggest that you DO NOT try either of the programs named below. OBSERVATION: Perhaps it would be advisable to gather as much info as possible by acting stupid; IF POSSIBLE record the whole conversation. Maybe a blog / database can be gathered as a log of this shit for possible action.
Just got a call 3:19 pst on 6/17 from (might be spoofed??) Caller ID (206) 709-2848 "Seattle WA". India accent; intimates my computer has been flagging errors (did not catch this correctly) in the Microsoft system over the past few days, presumably via e-mail. The idiot, (when asked 3 times) was not able to name any kind of e-mail system / software and left the question un-answered. After some fumbling around, he had me download Support-LogMeInRescue.exe which (of course because i use Win2K) failed at certificate recognition. So he had me download and run TeamViewerQS_en.exe which of course failed to run at all. He then tried to guess the OS i was using, so after the XP and Vista guesses he finally asked, and i said Win2K. At this point, he said i had hundreds of malware programs "running" and if i wanted to remove them and "fix" the computer,it would COST ME $110.00 and tried to imply that was my only option. At least, i got from him that the "flags" came from WinXP. Since he had indicated the problems were related to e-mail, all i can deduce is that pissy OE would be tagged as the culprit. Be advised i DO NOT and NEVER have used OE, have it RIPPED out (as much as possible), and furthermore have NEVER used an e-mail client on any OS. To put a cap on that, any e-mail discussions are only when i am using Win2K (which obviously EXCLUDES all other OSes), and i use web-mail. So, when i REFUSED to PAY (naturally) he hung up.