Microwaves heat water but NOT ice !!!
I just put a frozen bottle (plastic) of lemonade in the microwave - pushed "start" and the darn thing arced over at the horn outlet - just as it regularly does if no food is in the oven.
A little Googling tells me this is normal, you cannot heat ice ( or frozen drinks ) in a microwave.
The TRICK is to put the frozen bottle in warm water first, so it partly liquefies - THEN into the microwave for a couple of minutes - so the liquid water heats and melts the ice.
Who woulda thunk ?
.... Phil