OT: Incorrect Energy Australia TOU bill calculation

Do you have a question? Post it now! No Registration Necessary

Translate This Thread From English to

Threaded View
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight saving  
time when calculating the bills for their TOU customers. If you're on  
such a tariff, then depending on your pattern of usage, this could  
result in a significant overcharge.

Sylvia.

Re: OT: Incorrect Energy Australia TOU bill calculation
Sylvia Else wrote on 13/04/2019 1:45 PM:
Quoted text here. Click to load it

Umm, for the uninterested, what's a TOU customer??

I was with EA, but have just changed to Tango!
--  
Daniel

Re: OT: Incorrect Energy Australia TOU bill calculation
On 23/04/2019 12:06 am, Daniel60 wrote:
Quoted text here. Click to load it

Time Of Use.

The amount you pay per kWh depends on the time of day - higher during  
the afternoon and evening, lower at night. Medium at other times. So if  
they don't adjust for daylight saving time, then each price band starts  
an hour late.

Sylvia.





Re: OT: Incorrect Energy Australia TOU bill calculation
Sylvia Else wrote on 23/04/2019 12:13 AM:
Quoted text here. Click to load it

Thanks for explaining. ;-)
--  
Daniel

Site Timeline